Maybe not when you’ve been on hold for 20 minutes and you absolutely have to get your phone bill straightened out. Otherwise, give it a try. Repeat as many times as necessary to get the information you want.
It's fun to read about other people's struggles with a second language. Fun, and somehow comforting. I just read Monsieur Mediocre, by John von Sothen, an American married to a French woman, living in